Contact Info
Contact - HELLO PERU WITH FLAVOR AND LOVE
Connect with the authentic Peruvian flavor in Austria and Germany!
🏢 Our Main Headquarters
📍 Address: Riesstraße 206, 8047 Graz, Austria
📧 Email: info@hola-peru.com
📱 Phone/WhatsApp: +43 670 208 9797
📞 Contact Methods
Multiple options for your convenience:
📧 Email: info@hola-peru.com (response within 24 hours)
📱 WhatsApp: +43 670 208 9797 (quick response)
☎️ Telephone: +43 670 208 9797
🌐 Languages: Spanish (native), German (B1), English (B1)
🕒 Opening Hours
📞 Telephone/WhatsApp support: Monday to Friday 8:00-19:00
🏪 In-store pickup (Graz): Monday to Friday 4:00 PM - 7:00 PM - BY APPOINTMENT ONLY
👨👩👧👦 Saturdays: We are closed (dedicated to family)
We take Saturdays to spend time with our children and family. Thank you for your understanding! 💕
👩🍳 FREE Culinary Advice
Don't know how to prepare a Peruvian dish? We'll help you for free!
🍽️ Traditional recipes: Step by step with exact ingredients
🛒 Product recommendations: What to buy for each dish
📦 Storage tips: How to keep Andean ingredients fresh
🎉 Complete menus: For special occasions and celebrations
🔄 Ingredient substitutes: Alternatives when something is unavailable
📚 Cooking Techniques: Secrets of Authentic Peruvian Cuisine
🌟 How can we help you?
🛍️ Product inquiries: Ingredients, origin, uses, storage
📦 Shipping information: Times, costs, tracking for Austria and Germany
👩🍳 Culinary advice: Recipes, techniques, personalized menus
🎯 Special Orders: Specific products you can't find
📖 Traditional recipes: Ceviche, lomo saltado, ají de gallina and more
🏪 Store visit: Coordinate pickup by appointment via WhatsApp
💳 Accepted Payment Methods
Secure payment for Austria and Germany:
💳 Credit and debit cards (Visa, Mastercard)
🏦 Bank transfers
🔒 All payments are 100% secure
🎯 Why choose HOLA PERU?
🇵🇪 100% authentic products imported directly from Peru
👩🍳 Free culinary advice with Norma, expert in Peruvian cuisine
💝 Personalized and friendly service - we treat you like family
🌐 Support in Spanish, German and English (level B1)
📦 Careful packaging to ensure your products arrive in perfect condition
We're here to bring you the authentic taste of Peru and help you cook like at home! 🇵🇪